Contact
Send the cargo detail and you get a worked quote on your trade term, with a routing to go with it, inside a working day. The desk is in China; the cargo goes everywhere.
๐ Send Us Your Enquiry
Give us the commodity, the cube and the destination. You get the routings that actually fit, priced on the term your contract is written on.
What happens to your enquiry
The reply comes from whoever will book the space, normally inside four business hours on a weekday.
Usually three: the quick one, the cheap one, and the one we would book ourselves. Each with the transit, the chargeable weight and what is covered at the destination.
On confirmation we collect from the factory, consolidate where there is more than one, and check cartons and marks before anything is committed to a vessel or flight.
Where Your Enquiry Ends Up
This is the chain your cargo joins once the booking is in โ warehouse, terminal, entry, carrier.
What to send us for an accurate quote
A rate built on guesses gets revised later, which helps nobody. Five things turn an enquiry into a firm number on the first reply.
- What the cargo is. A plain description, and the HS code if you have one. This decides duty, certification and whether the commodity is restricted.
- How much of it. Cartons, gross weight and dimensions โ or total CBM if you already know it. Weight matters as much as volume on dense cargo.
- Where it starts. The supplier's city, or the load port if you are shipping FOB.
- Where it ends. The full delivery address, and whether the site has a loading dock or needs a tail-lift.
- When you need it. A required arrival date changes the routing advice more than anything else on this list.
What happens next
- We come back inside one working day on weekdays, usually faster
- The quote names the sailing, the transit and what is and is not included
- If air or rail would serve you better on that timeline, we say so
- Nothing is booked until you confirm โ no deposits to see a rate
Freight FAQ
How fast do you respond to inquiries?
Weekdays, four business hours. Weekends, within the day. WhatsApp is usually quickest of all.
What information do I need to provide for a quote?
Where it is going, the gross weight, the carton dimensions in centimetres, what the goods actually are โ general cargo, cells, liquids, branded stock โ and the date you need it there.
Do you provide DDP (Delivered Duty Paid) service?
On the lanes where we run it, yes, and the quoted figure then carries duty, import tax and the final delivery. Where we do not run it we will tell you before you plan around it.
Can you handle batteries, liquids and special cargo?
Yes โ there are dedicated ocean and air channels for cells, branded stock, regulated liquids and out-of-gauge cargo. Say which one applies when you write in.
What are your payment terms?
T/T mainly, and settled before the cargo leaves China. Accounts that ship with us regularly can arrange terms.
Do shipments include tracking?
Every consignment is traceable from the China pickup through to the door at the far end.
How is chargeable weight calculated?
We set the scale weight against the volumetric figure โ LรWรH รท 6000 โ and bill on whichever is larger, rounded up to the kilogram. On LCL the same logic runs in cubic metres, with one CBM as the floor.
Can you consolidate cargo from multiple suppliers?
Yes. Cargo from several factories comes into our China warehouse, gets consolidated, and sails as one consignment on one bill.